FAQs
Thank you for visiting our FAQs page. Below are some commonly asked questions about our pricing, insurance, appointments, RX refills, cancellation policy, and more.
​What is a nurse practitioner?
A nurse practitioner (NP) is a registered nurse with advanced academic and clinical experience, which enables him or her to diagnose and manage most common and many chronic illnesses, either independently or as part of a health care team. A nurse practitioner provides some care previously offered only by physicians and in most states has the ability to prescribe medications.
Do you take insurance?
We are out of network with all insurance companies. Payment is due at time of service, we do not invoice. We accept all credit cards, cash, check, and HSA cards. Carrie offers you time that other practitioners do not at a rate that is far below most. We hope you will recognize the value of her advice and care, as we work together to manage your health care. We are happy to provide you with a super bill to submit to your insurance company as an out of network provider for any possible reimbursement.
What is involved in scheduling a new patient initial intake appointment?
Initial consultations are booked at a minimum of one hour and fifteen minutes. Carrie feels this amount of time is necessary in order for her to get a complete history and understanding about a client’s mental, physical, emotional and personal well-being. Carrie works together with her patients to determine a plan of action to get you feeling healthy and balanced.
If you are a new patient, you will receive a link to fill out your online medical profile prior to your first appointment. This enables Carrie to prepare for your visit. The invitation is sent when we set up your intake appointment, along with a new patient letter with directions and additional information. Please bring any recent test results with you to your appointment.
​​Do you do annual exams and physicals?
Yes, however they are "self pay" and we do not bill insurance for the exams. You must already be an established patient before you can set up an annual exam.
What do you charge?
The cost of a new patient initial appointment is $500 for a 75 minute appointment, additional time can be scheduled in 15 minute blocks. Follow-up appointments are charged at a rate of $400/hour. We schedule in 15 minute blocks, and only charge for the time we use (ex: 15 minutes is $100, 30 minutes is $200, 45 minutes is $300, etc.) This does not include any lab or specialty testing. Payment is due at time of service, we do not invoice.
It is required that the initial intake appointment be 75 minutes. Carrie reviews your medical history in advance but needs this time in order to get to know you, your lifestyle, mindset and concerns. She is unable to order testing prior to you becoming a patient.
Are tests covered?
Many tests you purchase through us are out-of-pocket. Some take insurance, you pay them directly a minimum amount and submit it through your insurance company. We do not do blood work here. If a blood test is needed, Carrie will give you a script which you will take to whatever facility that you might be covered under. Every test is different. Most blood work is covered by insurance but it is up to you to clarify with your insurance company what and where is within your plan. Costs are lab dependent, and you should contact them for costs and codes then contact your insurance company to see what is covered and what is self pay. We do not have access to this information.
How do I get an RX refilled?
Please be mindful of the amount of medication you have left, and allow a minimum of one week to get your refill taken care of. The most efficient way to reach Carrie for an RX refill is to message her directly through the portal during her office hours. Include the drug name, dosage, quantity, and the name and address of the pharmacy. You can also contact your pharmacy and ask them to fax a refill request to 303-323-6242. Please be aware that this can take several days. Our staff typically reviews faxes by the end of each business day. If we haven't filled it, it may be that we did not receive it.
What are your most common tests?
Hormonal tests such as saliva, urine and blood, regular and functional blood testing, food sensitivity, advanced stool testing, breath testing for H Pylori and SIBO, heavy metals, chemical testing, and much more.
Do you carry supplements?
Yes. For your convenience Boulder Integrative Health carries pharmaceutical grade, high quality natural supplements. You can call ahead and stop by to get what you need during office hours Monday through Saturday. We can also arrange for after hours, pre-paid, pick-ups from our lock box. Shipping is available, minimum $11 freight charge.
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* Return Policy: we do take products back provided they are unopened.
Can I book an appointment online?
IV patients can book on Vagaro, except for IV chelation therapy and a few other special IV's that need prior approval.
To make an appointment with Carrie for these IVs please call 303-459-4875.
What is your cancellation policy?
If you need to cancel or reschedule your appointment we ask that you give us at least 24 hours notice via phone, text message, or email in order to allow us to fill it for those on our waiting list. No shows are charged the full amount of the appointment at the $400/hour rate. Emergency situations are taken on a case by case basis by Carrie.
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NOTE: New patients require a credit card to hold your initial intake appointment. It will not be charged unless you do not show up for your appointment. We request a 24-hour cancellation notice to avoid being charged. Thank you.
